Salesforce Technical Architect

Description

A highly respected Global Management and Technology Consulting firm is actively advising its clients on Customer & Marketing initiatives. They are seeking high performers with the following background and experience:

Summary of Expectations

• Client Service: Advise client on leading practices and technology/industry trends, application/integration architecture, solution design, and implementation leading practices. Build lasting relationships through day to day interactions with key client managers and staff.
• Delivery: Bring the functional/technical experience and knowledge to deliver solutions which allow clients to achieve their business strategy. Present technical alternatives and supporting recommendations aligned with the client’s business and technology requirements. Contribute to project estimating, planning, contracting and staffing activities. Manage technical and/or functional teams to design, build, test and implement enterprise applications. Anticipate, raise, and resolve issues which pose risk to the project. Monitor progress and quality. Track and report status.
• Business Development: Participate in sales pursuits as a pursuit team member or subject matter advisor. Participate in the oral presentation of the proposal to highlight relevant experiences. Develop and maintain relationships with client stakeholders to establish and maintain our status as a trusted advisor.
• People Development: Perform role of mentor and coach to help others achieve their career objectives. Actively participate in recruiting and onboarding activities. Develop staffing plans and screen candidates for positions on projects. Provide leadership and support for staff on projects and in local offices. Perform regular check-ins with team members and people for which you coach as a part of the performance management process.
• Eminence: Contribute to go-to-market and internal initiatives which drive growth of the practice, drive efficiency and profitability, improve quality, and increase the knowledge of our staff. Co-author articles, whitepapers, or presentations.

Professional  Qualifications

Required

• Eight+ years of consulting and/or CRM implementation experience
• Four full life-cycle Salesforce implementations with strong expertise in two of the following modules: Sales Cloud, Service Cloud, Community Cloud, App Cloud
• Experience managing at least two large-scale full-life cycle implementations of CRM solutions
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
• Ability to travel up to 80-100% (While 80-100% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
• Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience

Preferred

• Previous “Big 4” experience
• Salesforce Certifications
• Experience with Wave Analytics, Lightning, AI, Blockchain Eloqua, Exact Target or Marketo
• Strong oral and written communication skills, including presentation skills in MS PowerPoint and Visio
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
• Expertise in other technology domains (Data, Cloud storage, integrations, etc.)