Expanding the Customer Experience Practice for a Top Consulting Firm

Expanding the Customer Experience Practice for a Top Consulting Firm
Challenge.

A top consulting firm was looking for support as it was looking to build and expand its Customer Experience/Strategy practice. They were intent on building their practice organically not through acquisition.

Action.

BlueSky developed an intimate understanding of the client and the unique cultural attributes that they were trying to cultivate. We developed a sourcing strategy that began by identifying strong candidates from BlueSky’s internal network, referrals and additional sourcing based on the client’s needs and requirements.

Results.

BlueSky became the top vendor for this practice, placing leaders across multiple practice areas including Customer Service/Contact Center, Sales Enablement/CRM and Marketing Transformation.

» Challenge.

A top consulting firm was looking for support as it was looking to build and expand its Customer Experience/Strategy practice. They were intent on building their practice organically not through acquisition.

» Action.

BlueSky developed an intimate understanding of the client and the unique cultural attributes that they were trying to cultivate. We developed a sourcing strategy that began by identifying strong candidates from BlueSky’s internal network, referrals and additional sourcing based on the client’s needs and requirements.

» Results.

BlueSky became the top vendor for this practice, placing leaders across multiple practice areas including Customer Service/Contact Center, Sales Enablement/CRM and Marketing Transformation.

What people say.

“The professionalism I experienced was unparalleled and refreshing.”

Candidate

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